We were in the early nineties. And few would have thought , then, that the phone could also become an effective sales tool.
Within a few years, however, the phenomenon of telemarketing - the sale of goods over the telephone - began to take hold in Italy, after the boom in the U.S. ( as usual forerunners in the field of economic development and trade).
today often to be contacted, most often at meal times, for a proposta che generalmente arriva da compagnie telefoniche, o dalle cosiddette società utilities (energia elettrica, gas). Ovviamente la chiamata avviene negli orari in cui è più probabile un contatto "attivo", anche se non vorrei essere nei panni delle telefoniste call center che sanno bene di imbattersi il più delle volte nel signore di mezza età, con il boccone a metà, il tovagliolo a quadri infilato nella camicia, la bocca sporca di sugo e il tg lasciato sui titoli d'apertura...
" Ma chi vi ha dato il mio numero?" è una delle risposte più urbane che le suadenti telefoniste si sentono rispondere in genere dall'altra parte della cornetta.
Quesito più che legittimo. Anche se is good to know that until 31 January our numbers included in the lists (database) that are distributed, even handsomely, by specific agencies that deal just telemarketers. How can they have them? The most obvious answer is "from a list of Telecom," but without the work of scribe recopying painstaking, let us remember that when signing a contract (eg: with a phone company) and tick the box of the famous law 676/96 (better known as privacy law) we give our consent to the use of our data (phone number) to other entities for initiatives and / or business proposals.
From February 1, it entered into force, the new legislation that Telemarketing - surpassing the previous one in which one could be contacted through lists of people who had given their consent (opt-in system ) - , provides for the new system ( opt-out ): The silence is consent , so everyone who has a phone number can be contacted at home, even without the express written consent. A conviction? Not really ...
If you do not want to be contacted must apply for membership in the "Registration opposition" even se di questa opportunità praticamente nessuno ne è a conoscenza.
Ad informare su tutto questo è stata Federconsumatori , associazione comsumatori, in una nota della segreteria regionale umbra. Un'informazione utile, non solo per evitare le "scocciature" a ora di pranzo o di cena, ma soprattutto perchè la nuova normativa non prevede un adeguato e opportuno periodo transitorio, che sarebbe fondamentale per l’informativa alle famiglie - anche alla luce delle esperienze registrate in altre stati della comunità europea,(Spagna e Regno Unito), che hanno adottato questo sistema e che ha visto la lista delle opposizioni raggiungere dimensioni adeguate only after several years of operation of this system.
Federconsumatori, for the record, called "very serious " this new " inconvenience which will result in very strong Italian families especially older ones. That's why we ask for a derogation from the implementation of this system a few months to allow an extensive information to the country. We would also like to understand, and present exposed in this way as it was possible to entrust the task of being the "Registration opposition" to a foundation without which there was, again, a bit of information on this expectations and to which his account on the fairness and respect rules for this operation. "
In my little I thought it useful to inform viewers by entering this news space" solidarity and awareness "of" Link "- the 16th episode aired this evening (and repeated tomorrow at 14.30, Saturday 16.30 and Sunday at 12).
For more information I suggest you contact the offices of Federconsumatori or click on the website of the same.
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